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Drug Test Certification FAQs - most asked questions about certification

 

  1. WHAT IS THE PROCESS?
    Once we receive payment for the class we will email the materials that need to be read. Once you have finished reading the materials we will send you your logins to take the online course and exams. Next the mock collections are done via webcam. The final step is to email your completed chain of custody training forms to Transmetron for review. If they are “Error Free” as the DOT regulates certificates will be created and emailed.
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  3. IS THERE A TIME LIMIT FOR GETTING IT DONE?
    Yes, 120 days from the date of purchase.
    Each online classs is a "study and train at your own speed" course. These classes are done at your own pace. Get it done and overwith quickly or take your time and really dive into the materials. It is up to you! For the DOT BAT course, the DOT requres that you complete the Proficiencies withing 30 days from the date you complete the online course (a DOT regulated mandate).
    For more information on course requirements and restrictions, please see our Class Cancellation, Refunds and Rescheduling Policy document.
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  5. DO YOU PROVIDE SUPPLIES?
    The cost of supplies is not included in the training price. You can purchase supplies needed for any of the classes we offer by contacting us at (801) 596-2709, or see: Training Supplies.
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  7. WHAT SUPPLIES DO WE NEED?
    Please see our list of “Materials and Supplies to have on hand” at www.TransmetronTraining.com.
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  9. DO YOU PROVIDE THE WEBCAM?
    You are responsible for providing the webcam for your class. We do have webcams available for sale if you do not have one.
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  11. WHAT PROGRAMS DO YOU USE FOR THE WEBCAM?
    Zoom, Skype, MS Teams, WebEx and Google Meet are the programs we use. If you need assistance in using these programs please contact us prior to scheduling your webcam class.
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  13. WHAT IF I DON’T PASS THE EXAM?
    If you do not pass the exam on the first try, give it another shot! Most of our classes allow for several attempts and keep track of your highest score. If you have tried several times and still want another chance, contact our staff and we can reset the exam for you. We ask that you please review the materials before contacting us to reset the exam.
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  15. WHAT IS THE SUCCESS RATE? HOW MANY PEOPLE PASS THE COURSE?
    Anyone with a High School education can pass the course. We have not had anyone who has not passed an onlline course to date.
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  17. IS THIS CERTIFICATE GOOD ONLY IN MY STATE?
    All DOT certifications are valid for the entire United States and Canada.
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  19. IF I COMPLETE THE DOT CERTIFICATION COURSE DOES THAT ALSO CERTIFY ME TO DO NON-DOT?
    Yes. If you are certified to do DOT collections you are also certified to do NON-DOT collections. If you certify in the NON-DOT course you are not certified to do DOT collections. We recommend to anyone who would like to be certified for Urine Drug Screen collector that you complete the DOT course.
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  21. Where do I get a breathalyzer machine?
    We sell LifeLoc and Intoximeter breathalyzers. Please see our breathalyzer section of www.UATests.com for pricing. The LifeLoc is the best machine on the market!
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  23. What is required to become a urine drug test collector?
    The collector candidate must understand and demonstrate proficiency in following US DOT urine specimen collection procedures, guidelines and any specific DOT agency regulations applicable to the employer for whom collections are performed.
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  25. Is Transmetron’s long distance (web based) training acceptable and compliant under DOT regulation?
    Yes, absolutely, as stated in DOT 49 CFR Part 40.33
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  27. What does regulation say regarding the Proficiency Demonstration?
    The collector must demonstrate their ability as described in DOT 49 CFR Part 40.3
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  29. Is there a written exam?
    Yes, and you must score 80% minimum to pass and be certified. (If passing score of at least 80% is achieved, but one or more answers are incorrect, the correct answer(s) will be explained to you.)
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  31. If I fail the written exam (less than 80% correct answers) can I take it again?
    Yes, but additional study/training may be required (no extra charge to you for this)
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  33. How long is the certification good for?
    After completing your initial training (basic information, qualification training and mock collections), the DOT requries that you must complete Refreshing Training every five years. You are responsible for keeping up with changes to DOT regulations and making sure that you comply with any changes.
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  35. Is this course acceptable for refresher training under DOT Rule 49 CFR Part 40 Section 40.33 Subpart C?
    Yes. You must complete both the qualification training (reading, video, exam) and complete the five mock collections in order to satisfy the requirements for refresher training.
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  37. Do trainees get a certificate after completing this course?
    Yes. An attractive, professional, personalized certificate is created and emailed to each trainee after successful completion of the course.
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  39. If my trainees can’t get through the entire course in one sitting, can they take the course in stages?
    Yes. Our courses allow users the chance to resume where they left off each time they log in, or start over.
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  41. Once the course is completed, will my trainees be able to access this content in the future?
    Access for single-course transactions is limited to 90-days. If you purchase a subscription, your trainees will be able to access the content at any time.
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  43. What happens if my trainees experience technical difficulties accessing or navigating through the course?
    Simply give us a call at 801-596-2709, or send us an email at TransmetronTraining@gmail.com and we will help!

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Training Process (for most classes)
  1. 1.  Look thru our selection of training options below and choose the class or classes that are best for you.

     

  2. 2.  Order and pay for your training class or classes

     

  3. 3.  You will receive an email confirmation of the training, along with pre-class study materials.

     

  4. 4.  For web - internet based training, you will receive a link to the on-line training course (passkey is required).

     

  5. 5.  For classes that require mocks in real time (DOT: UDS, BAT & STT), you must schedule your web cam mock observation by calling 801-596-2709.

     

  6. 6.  Upon completion of the class requirements, you will receive a Certificate of Training showing that you have been certified!

     

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