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Class Policy

Class Cancellation, Refund Policy & Rescheduling Fees

Transmetron Training Terms of Service.

Full Refund

  • A full refund will be issued for classes cancelled within 3 days after making payment (before receiving class materials or login credentials).

Cancellation Fee

  • Classes cancelled after receiving materials and/or logins will be refunded in full, less a 15% cancellation fee.
  • If a class is cancelled after beginning the online course you will not receive a refund for the “Online Training” portion of the class.  You will receive a refund for the remainder of the class, less a 15% cancellation fee.

Rescheduling Fee

  • Webcam classes that require rescheduling will pay a $75 fee.
  • Students who do not have their webcam equipment (web cam & microphone) set up prior to the time of the class, must reschedule and pay the $75 rescheduling fee.
  • Students who cancel or arrive 15 minutes or more late for a scheduled webcam class must reschedule and pay the rescheduling fee.

45 Day Limit

  • No refunds will be issued after 45 days of payment.

Class Completion

  • All classes must be completed within 120 days of payment.
  • A 30 day extension is available and an Extension Fee will be required (25% of the original class price).
  • No extensions will be given after 120 days.  

Substitutions / Course Transfer

  • A course may be transferred to another student at no charge if the previous student has not been enrolled in online training.
  • Courses with enrolled students who have not begun their online training may be transferred to another student with a $75 fee.

Most Popular Courses

 

Training Process (for most classes)
  1. 1.  Look thru our selection of training options below and choose the class or classes that are best for you.

     

  2. 2.  Order and pay for your training class or classes

     

  3. 3.  You will receive an email confirmation of the training, along with pre-class study materials.

     

  4. 4.  For web - internet based training, you will receive a link to the on-line training course (passkey is required).

     

  5. 5.  For classes that require mocks in real time (DOT: UDS, BAT & STT), you must schedule your web cam mock observation by calling 801-596-2709.

     

  6. 6.  Upon completion of the class requirements, you will receive a Certificate of Training showing that you have been certified!

     

Complete Class Listings